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Jio Customer care number & email | How to escalate Jio complaints

Jio customer support is very bad these days and it is very hard to reach them even after waiting online for many hours. In this article we give you all option available to escalate your complaints and get it resolved at the earliest.

Jio Care number

Call the consumer care number 198 (toll free) or general information number 199 (toll free) from your Jio number, 1800-88-99999 from any number to reach Jio Care team and raise your compliant.

Email Jio Care

You can email your complaints to care@jio.com by mentioning your Jio number and complaint.

Jio.com/MyJio App serice request

Visit www.jio.com, login to your account with your Jio ID and password and access “Service Requests” option under your profile tab. A unique Service Request number is provided to you for the complaint registered.

Jio Twitter handle 

You can tweet your compalints to Jo @Jiocare titer handle. They will reply to your queries and raise complaint on your behaves.

Appellate Authority for complaint escalation

If you complaint is not resolved within given time (48 hours) you can escalate to higher level in Jio. Ensure that you mention your complaint docket number you received from Jio care when escalating complaints.

Circle

Authority Name

Email Address

Contact Number

Fax No

Andhra Pradesh

M. Kishore Kumar

appellate.ap@jio.com

18008993999

18008891211

Assam

Ritwick Chakraborty

appellate.assam@jio.com

18008993999

18008891211

Bihar

Chandra Prakash

appellate.bih@jio.com

18008993999

18008891211

Chhattisgarh

Siddharth Sharma

appellate.mp@jio.com

18008993999

18008891211

Delhi NCR

Sanjay Tiku

appellate.del@jio.com

18008993999

18008891211

Goa

Daniel Anson

appellate.mah@jio.com

18008993999

18008891211

Gujrat

Bikash Mohanty

appellate.guj@jio.com

18008993999

18008891211

Haryana

Sanjiv Sachdeva

appellate.har@jio.com

18008993999

18008891211

Himachal Pradesh

Sameer Pandey

appellate.hp@jio.com

18008993999

18008891211

Jammu

Vivek Sharma

appellate.jk@jio.com

18008993999

18008891211

Jharkhand

Sanjay Chatterjee

appellate.bih@jio.com

18008993999

18008891211

Karnataka

Shiva Kumar

appellate.kar@jio.com

18008993999

18008891211

Kashmir

Neeraj Fotedar

appellate.jk@jio.com

18008993999

18008891211

Kerala

Jayaraj Rajasekharan

appellate.ker@jio.com

18008993999

18008891211

Kolkata

Sudipta Sen

appellate.kol@jio.com

18008993999

18008891211

Madhya Pradesh

Saurabh Singh Parmar

appellate.mp@jio.com

18008993999

18008891211

Maharashtra

Neelesh Atre

appellate.mah@jio.com

18008993999

18008891211

Mumbai

Paresh Yadav

appellate.mum@jio.com

18008993999

18008891211

North East

Banibruto Biswas

appellate.NE@jio.com

18008993999

18008891211

Odisha

Avinash Chaturvedi

appellate.ori@jio.com

18008993999

18008891211

Punjab

Karuna Misra

appellate.pb@jio.com

18008993999

18008891211

Rajasthan

Arun Mani

appellate.raj@jio.com

18008993999

18008891211

Tamil Nadu

Royston Antony

appellate.tn@jio.com

18008993999

18008891211

Telangana

Rajkumar Gideon

appellate.ap@jio.com

18008993999

18008891211

UP (East)

Rajesh Sharma

appellate.upe@jio.com

18008993999

18008891211

UP (West)

Sunil Kapoor

appellate.upw@jio.com

18008993999

18008891211

Uttarakhand

Venkat Naidu

appellate.upw@jio.com

18008993999

18008891211

West Bengal

Sailesh Rupani

appellate.wb@jio.com

18008993999

18008891211

Please let us know by comments below if you have any queries. We will reply to all comments.

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155 comments

  1. I am in thanyashri stores. 8,Dr.Ramamoorthy nagar,main Road, Madipakkam,chennai-91.tamil nadu.Jio not com visit my shope.

  2. All rede activities just not working please

  3. Radish kumar pandey

    whwhat is my jio mobile number iccid899******* imsi ******* I forget my mobile number please send by sms

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