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Jio Customer care number & email | How to escalate Jio complaints

Jio customer support is very bad these days and it is very hard to reach them even after waiting online for many hours. In this article we give you all option available to escalate your complaints and get it resolved at the earliest.

Jio Care number

Call the consumer care number 198 (toll free) or general information number 199 (toll free) from your Jio number, 1800-88-99999 from any number to reach Jio Care team and raise your compliant.

Email Jio Care

You can email your complaints [email protected] by mentioning your Jio number and complaint.

Jio.com/MyJio App serice request

Visit www.jio.com, login to your account with your Jio ID and password and access “Service Requests” option under your profile tab. A unique Service Request number is provided to you for the complaint registered.

Jio Twitter handle 

You can tweet your compalints to Jo @Jiocare titer handle. They will reply to your queries and raise complaint on your behaves.

Appellate Authority for complaint escalation

If you complaint is not resolved within given time (48 hours) you can escalate to higher level in Jio. Ensure that you mention your complaint docket number you received from Jio care when escalating complaints.

Circle

Authority Name

Email Address

Contact Number

Fax No

Andhra Pradesh

M. Kishore Kumar

[email protected]

18008993999

18008891211

Assam

Ritwick Chakraborty

[email protected]

18008993999

18008891211

Bihar

Chandra Prakash

[email protected]

18008993999

18008891211

Chhattisgarh

Siddharth Sharma

[email protected]

18008993999

18008891211

Delhi NCR

Sanjay Tiku

[email protected]

18008993999

18008891211

Goa

Daniel Anson

[email protected]

18008993999

18008891211

Gujrat

Bikash Mohanty

[email protected]

18008993999

18008891211

Haryana

Sanjiv Sachdeva

[email protected]

18008993999

18008891211

Himachal Pradesh

Sameer Pandey

[email protected]

18008993999

18008891211

Jammu

Vivek Sharma

[email protected]

18008993999

18008891211

Jharkhand

Sanjay Chatterjee

[email protected]

18008993999

18008891211

Karnataka

Shiva Kumar

[email protected]

18008993999

18008891211

Kashmir

Neeraj Fotedar

[email protected]

18008993999

18008891211

Kerala

Jayaraj Rajasekharan

[email protected]

18008993999

18008891211

Kolkata

Sudipta Sen

[email protected]

18008993999

18008891211

Madhya Pradesh

Saurabh Singh Parmar

[email protected]

18008993999

18008891211

Maharashtra

Neelesh Atre

[email protected]

18008993999

18008891211

Mumbai

Paresh Yadav

[email protected]

18008993999

18008891211

North East

Banibruto Biswas

[email protected]

18008993999

18008891211

Odisha

Avinash Chaturvedi

[email protected]

18008993999

18008891211

Punjab

Karuna Misra

[email protected]

18008993999

18008891211

Rajasthan

Arun Mani

[email protected]

18008993999

18008891211

Tamil Nadu

Royston Antony

[email protected]

18008993999

18008891211

Telangana

Rajkumar Gideon

[email protected]

18008993999

18008891211

UP (East)

Rajesh Sharma

[email protected]

18008993999

18008891211

UP (West)

Sunil Kapoor

[email protected]

18008993999

18008891211

Uttarakhand

Venkat Naidu

[email protected]

18008993999

18008891211

West Bengal

Sailesh Rupani

[email protected]

18008993999

18008891211

Please let us know by comments below if you have any queries. We will reply to all comments.

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152 comments

  1. Radish kumar pandey

    whwhat is my jio mobile number iccid899******* imsi ******* I forget my mobile number please send by sms

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